Left Hand Management

"Left Hand Management has been such a pleasure to work with. The world of insurance can be stressful, confusing, time consuming and ever changing. The minute we began working together not only did they pleasantly answer all of my questions, and address all of my concerns, they also quickly delivered solutions that allowed me to move forward and get reimbursements faster. The team is professional and have an extraordinarily high level of customer service for the field of billing. 

 As someone who runs a tight ship, I was very impressed by their level of integrity. If they didn’t know an answer to a question they didn’t try to create one, rather they let me know they would find the answer and always get back to me more promptly than I often expect. This established the trust needed for me to truly allow them to do all of the work so that I can focus on clients and building my business. If you want to leave your credentialing and insurance billing in hands you can trust, put them into Left Hand." 

Courtney Barber, MA, MFTc

Owner, Barber Family Counseling

"The level of time and core competencies needed to become a provider of behavioral health, Medicaid services has proven to be prohibitive for our organization to navigate in a timely manner with the limited internal resources available.  Instead of continuing to learn through each new challenge or issue, of which there were many, Silver Key elected to engage the support of Left Hand Management.  

The level of response by Left Hand’s staff has been excellent and has proven to be a valuable force multiplier for our organization to procure credentialing with several Regional Accountable Entities in an expedited manner.  It cannot be overstated the influence that Left Hand Management has had to keenly position Silver Key to substantially expand into behavioral health services for underserved seniors."  

Jason DeaBueno, LCSW, MBA

President and CEO, Silver Key Senior Services

"RESADA is a Drug and Alcohol Treatment facility located in rural SE Colorado. We have been in operation for over 40 years but in that time had never been eligible to take Medicaid as payment. In this past year, our staffing finally allowed us to make application for Medicaid. What we found was a maze of obstacles that seemed to continually pop up preventing us from being approved. Left Hand Management came in to save the day. 

We learned of Left Hand Management and reached out to them for Medicaid assistance in getting us approved by all the State agencies. Left Hand Management took the reins and got our applications properly submitted and then watched the process to assure approval. Now that we are approved to bill Medicaid for our area, Left Hand Management continues to be a great partner by assisting RESADA in answering billing questions ranging from understanding the billing codes to timing of the billings. 

We are very pleased with and grateful for the assistance provided and continues to provide by Left Hand Management and we are confident that they will continue to be a great partner for us."

Eric Pearson

Executive Director, RESADA - Region Six Alcohol and Drug Abuse

New Colorado NPI Law Requirements 

HB 18-1282 requires newly enrolling and currently enrolled Organization Health Care Providers (not individuals) to obtain and use a unique National Provider Identifier (NPI) for each service location and provider type enrolled in the Colorado interChange.  

Starting in 2021, HCPF will require all providers to submit a claim with a unique NPI to increase transparency of where services are being provided. If you need assistance with your NPI revalidation process, please contact Left Hand Management. 

HB20-1086: Insurance Coverage Mental Health Wellness Exam 

The bill adds a requirement, as part of mandatory health insurance coverage of preventive health care services, that health plans cover an annual mental health wellness examination of up to 60 minutes. Full details can be found here. 

Ensuring a Full Continuum of SUD Benefits 

Learn more about the Colorado Department of Health Care Policy and Financing's SUD Capacity Planning and view the schedule of upcoming meetings open to the public.

Where to Speak Out

Contact your state legislators: https://leg.colorado.gov/find-my-legislator or Governor Polis: Governorpolis@state.co.us

Contact members of the Governor’s Behavioral Health Task Force: https://www.colorado.gov/pacific/cdhs/colorado-behavioral-health-task-force

Submit concerns to the Ombudsman’s Office: https://www.colorado.gov/pacific/behavioralhealthombudsman

Denver Health Medicaid   Choice (DHMC) Update 

As of January 1, 2020, HCPF is making changes to the way it contracts with DHMC. Behavioral health claims for members should be submitted to Colorado Access for payment. Physical health claims should be submitted to Denver Health for processing. 

You can identify DMHC Members using the Health First Colorado Provider Web Portal here. More information on this change can be found here. If you have any questions about this change please contact your provider relations representative or e-mail providerrelations@coaccess.com.  

Taking Collective Action 

This learning paper from The Colorado Trust’s Health Equity Advocacy researchers tells the story of how the Cohort organizations experimented with ways to align their health equity advocacy efforts and take collective action.    

Giving Providers a Voice 

Check out how the Colorado Counseling Association is representing and advocating for mental health professionals across the state.